TrusTrak Solutions Legal Policies
Privacy Policy
TrusTrak Solutions is committed to protecting your privacy. This policy describes how we collect, use, and store your information.
Information We Collect:
– Name, contact details, and professional information
– Information collected during cybersecurity consultations and service delivery
Usage of Information:
– To deliver cybersecurity services and risk intelligence reports
– To communicate with clients
– To comply with legal obligations
Data Storage:
– All data is stored securely on AWS infrastructure using encryption and access controls.
We do not sell your data to third parties.
Your Rights:
– Access, update, or delete your personal data by contacting: info@trustraksolutions.com
Terms of Service
By using TrusTrak Solutions services, you agree to the following terms:
1. Services Offered:
TrusTrak provides cybersecurity services including risk monitoring, private security consulting, and secure ticketing.
2. Client Responsibilities:
Clients must provide accurate information. Any misuse of our services will result in suspension or termination.
3. Intellectual Property:
All materials provided remain the property of TrusTrak Solutions unless otherwise agreed in writing.
4. Liability:
TrusTrak Solutions is not liable for any indirect losses resulting from service use.
5. Governing Law:
These terms are governed by the laws of Ghana.
Refund Policy
TrusTrak Solutions offers refunds only when services are not rendered.
Eligibility:
– Services must not have been initiated or delivered.
– Refund requests must be submitted within 7 days of payment.
To request a refund, contact info@trustraksolutions.com with your payment reference and reason.
No refunds are available for completed or partially rendered services.
Cookie Policy
Our website uses cookies to improve user experience.
What are Cookies?
Cookies are small text files placed on your device to store information.
How We Use Cookies:
– To monitor site traffic
– To remember your preferences
– For analytics and performance improvements
You can disable cookies in your browser settings, though some features may not function as intended.